Privacy Policy

Destream values your privacy and treats it seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Introduction

Controller: DESTREAM SERVICES LTD is the controller for the purposes of the General Data Protection Regulation (GDPR) in respect of Destream.

Scope: This Privacy Policy applies to any and all services, applications, platforms, websites, or other affiliated ventures offered by Destream.

Consent: By using the Destream Service, you expressly consent to the information handling practices described in this Policy.

Terms Relation: Your use of the Destream Service and any personal information you provide are subject at all times to this Privacy Policy and the Terms of Service.

1. Collection of Information

What information we collect and how

Information You Provide

  • • Name, nationality, date of birth, email address
  • • Credit card number, postal mailing address, telephone numbers
  • • Social media account names and profile photos (Facebook, VKontakte, Twitch, Twitter)
  • • For providers: Identity information, tax registration, business license details
  • • For bloggers/influencers: Live stream videos, social media accounts, posts, comments
  • • Transaction details: virtual currency addresses, bank account numbers, billing/delivery information

Automatically Collected Information

  • • User activity details with the Service
  • • Browser type and version, IP address used
  • • Web pages visited before/after using Destream
  • • Dates and times of visits and access
  • • Browsing, buying, and donating activities
  • • Equipment information, mobile network information
  • • Behavioral patterns and browsing patterns

Information from Other Sources

We may obtain information from third parties such as partners, advertisers, trade shows, and industry events. This may include name, address, phone number, and email address.

2. Use of Information

How we use your personal data

Destream collects and processes personal information only where we have a legal basis under GDPR:

Service Provision

To provide Services, personalized features, and protect safety and security

Legitimate Interest

Research and development, marketing, legal rights protection

Consent

When you give us specific consent for a particular purpose

Legal Obligation

To comply with legal requirements and regulations

Specific Uses

  • • Administrative communications (major updates, privacy/security notices)
  • • Understanding usage trends and preferences
  • • Improving the way Destream works and looks
  • • Creating new features and functionality
  • • Newsletter or marketing emails (with your consent)

3. Your Rights

Your data privacy rights under GDPR

If you have consented to our use of personal information, you have the right to change your consent at any time. In certain circumstances, you have the following rights:

Access

Request access to your personal information

Correction

Obtain rectification of inaccurate information

Erasure

Request deletion of your personal data

Restriction

Prevent or restrict processing

Transfer

Request transfer to third party (where technically feasible)

Note: These rights do not apply where Destream processes your personal information as a data processor on behalf of partners. In such cases, direct requests to the data controller (our partner).

4. Disclosure of Information

How we share your information

No Marketing Disclosure

Destream does not share personally identifiable information with other organizations for their marketing or promotional uses without your prior express consent.

Limited Disclosure to Service Providers

Email Services

SendGrid, MailChimp (US)

Cloud Services

Google, Amazon (Ireland)

Exchange Services

ShapeShift (CH), Coinify (DK), SFOX (US), Unocoin (IN)

Other Services

Hosting, security, data analysis, functionality

Legal Disclosure

Destream may disclose user information if required by law, court order, or to:

  • • Take precautions against liability
  • • Protect from fraudulent, abusive, or unlawful uses
  • • Investigate and defend against third-party claims
  • • Assist government enforcement agencies
  • • Protect security or integrity of the Service

7. Data Security

How we protect your information

Security Measures

  • • Commercially reasonable physical, managerial, and technical safeguards
  • • Regular audits of procedures and security measures
  • • SSL (Secure Sockets Layer) encryption for data transmission
  • • Protection against loss, misuse, and unauthorized alteration

Important Disclaimer

No security measures are perfect or impenetrable. While we try to protect your information, we cannot guarantee perfect security. You transmit information at your own risk.

10. Cookies

How we use cookies and tracking

Cookie Usage

Destream uses cookies and similar technologies to:

  • • Remember your information for future visits
  • • Provide customized third-party advertisements and content
  • • Monitor and report on marketing campaign effectiveness
  • • Track aggregate usage metrics
  • • Monitor entries, submissions, and status in promotions

You can delete cookies or disable future cookies via your browser settings. Note that this may limit access to certain areas or features of the Service.

9. Minors

Protection of children's privacy

Age Restriction

Destream does not knowingly collect or maintain personally identifiable information from persons under 18 years of age.

If you are a parent or legal guardian of a child under 18 who has become a Destream member, contact privacy@destream.net to have that child's account terminated and information deleted.

11. International Transfer

Cross-border data transfers

If you reside in the EU, Destream stores your Personal Data at secure locations in the EU.

Our business may require transferring data to countries outside the EEA, including countries that may not provide the same level of data protection (such as US and China).

We implement appropriate measures: standard contractual clauses, Privacy Shield Framework, and other safeguards to ensure your data remains protected.

13. Contact Information

Questions, inquiries, or complaints

Contact Us

For any questions, inquiries, or complaints, please contact us at: privacy@destream.net

Policy Updates: This Privacy Policy may be revised periodically. Please revisit this page to stay aware of any changes. Your continued use constitutes agreement to any revisions.

Compliance Documentation • For Acquirer Onboarding

Details may vary by PSP/acquirer integration and regulatory requirements.